トラブルが起きた時

ride start

• Unable to start your ride (e-scooter)
• Unable to unlock during ride (e-scooter)
• Found Vehicle Malfunction Immediately After Starting Riding (E-scooter)

ride

• The smartphone fell and broke from the holder
• E-scooter has been stolen or removed
• If the electric kickboard breaks down during use

end ride

• Unable to End Ride (e-scooter)
• Lost Item on Port or E-Scooter
• Forgot Return Procedure
• E-scooters Cannot Be Parked Due to Full Parking

accident

• What to Do in Case of an Accident (E-scooter)