If the electric kickboard breaks down (punctures, runs out of battery, etc.) during use, we apologize for the inconvenience and request the following response.

a. If there is a port nearby
Please return it to the nearby port as usual.
After that, please report the details of the problem through theContact Form.
If you wish to continue using it, please use a different electric kickboard.

b. If there is no port nearby
Please park it in a place where electric kickboards can be parked, such as a bicycle parking lot, after reporting the details of the problem via the Contact Form.