トラブルが起きた時
Trouble before the ride
- Cannot unlock the vehicle during ride in the app
- Unable to start your ride
- Regarding credit card registration errors and payment failures
- SMS Not Received
- Your use has been suspended due to a violation of laws or terms of use
- When QR Code Scanning Fails or Doesn't Work
Troubles during and after the ride
- Unable to End Ride
- Cannot park due to full parking spaces
- Forgot Return Procedure
- The vehicle has been stolen or removed
- If the vehicle breaks down during use
- Smartphone battery has died