If the reserved vehicle is not at the specified parking, you can display the latest location information and search for the vehicle.

【How to Use the Find Vehicle Feature】

1. Select the 'Are You Having Trouble?' Button Displayed During Reservation

Tap the button that appears during the reservation process.

After that, please select 'Find Vehicle'.

2. Vehicle Location Displayed on the Map

After a warning screen is displayed, a green vehicle icon will appear on the map, indicating the location of the vehicle you have reserved.

The higher the accuracy of the location information, the smaller the surrounding circle will be displayed.

Points to Note

• The displayed location information is based on the signals sent from the vehicle; however, there may be instances where the location information is incorrect. If you move to the indicated location but the vehicle is not there, we sincerely apologize, but please reserve another vehicle.
• If the reliability of the vehicle's location information is low, the location information will not be displayed. In that case, we kindly ask you to reserve another vehicle.