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How to use

  1. Help Center
  2. How to use

トラブルが起きた時

LUUP app

  • “Where to?” feature (iOS only)
  • Regarding Account Transfer When Changing Phone Numbers
  • Log Out
  • About the reservation function
  • How to Change Your Destination
  • About the 'Auto Scan' Feature That Detects Vehicles Just by Approaching
See all 11 articles

e-bike

  • How to Ride (e-bike)
  • How to Return (e-bike)
  • Operation Manual (e-bike)
  • How to Adjust Saddle Height
  • Checking Battery Levels (e-bike)

e-scooter /seated e-scooter

  • How to Ride (e-scooter)
  • About the '6km/h Mode' Button Installed on the Right Handle
  • How to End a Ride (e-scooter)
  • How to operate the seated e-scooter and how to drive
  • Necessary Preparations Before Using the e-scooter /seated e-scooter
  • Rules for Safe Riding (e-scooter)
See all 11 articles
LUUP
      
  • 利用規約
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  • プライバシーポリシー
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  • カスタマーハラスメントに対する基本方針
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  • 特定商取引法に基づく表示

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