If your phone number changes, your previous account cannot be transferred.
We apologize for any inconvenience, but please complete the withdrawal procedure with your previous account and register for a new account with your new phone number.
■ Withdrawal Procedure
- Tap the side menu [Account Settings]
Scroll down and tap [Withdrawal] for your account
※For Android devices, tap [here] to withdraw your account
- Fill out the necessary information such as your previous phone number on the withdrawal form on the linked page and tap [Submit]
After applying for the withdrawal procedure, it can take up to three business days to delete the account. However, the new account with the new phone number can be used immediately.
Please note that once you withdraw your account, it cannot be restored.